Injury Rehabilitation Essentials
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Course overview
The Rehabilitation Essentials comprises of 7 of the 15 units required for the full Certificate IV in Government (Injury Rehabilitation Management). The Essentials will give the student a sound beginning to Rehabilitation requirements and responsibilities
Content
PSPGOV402B
Deliver and monitor service to clients
PSPGOV422A
Use advance workplace communication strategies
PSPIM404A
Conduct situational workplace assessments
PSPIM402A
Undertake initial rehabilitation assessments
PSPIM405A
Develop return to work plans
PSPIM406A
Implement and monitor return to work plans
CHCCM3A
Develop, facilitate and monitor all aspects of case management
Duration: 5 days; 9.30 – 4.30
PSP40904
Certificate IV in Government (Injury Rehabilitation Management)
Course overview
This specialist qualification covers the competencies required of rehabilitation practitioners in the public sector. Electives were chosen to reflect the responsibilities of the industry and the job skills required for effective performance.
Content
PSPETHC401A
Uphold and support the values and principles of public service
Ethics within the workplace
Application of ethical values and principles within the workplace
Ethical decision making and problem solving
PSPGOV402B
Deliver and monitor service to clients
Defining the specific needs of the client—evaluating the ‘whole’ person and their needs
Tailoring communication to the clients needs
Seeing workers and their managers as internal customers and managing their needs in line with this.
Establishing accountability with all clients involved in the return to work process
PSPGOV408A
Value diversity
Understanding what diversity means and how to obtain relevant information
Assessing and managing diversity within the workplace
Assessing NESB, language and literacy issues and implementing appropriate management programs
Developing appropriate communication methods to meet the needs of the diverse workplace
PSPGOV412A
Use advance workplace communication strategies
Establishing a rapport with the claimant
Questioning, listening and enquiring skills
Conflict Resolution and giving directions in a clear and concise manner
Presentation of information at case conference including how to facilitate a meeting for a successful outcome
PSPGOV422A
Apply government processes
Overview of WorkCover, its powers, powers of self insurers and structure and hierarchy of WorkCover
Government legislation impacting on Self Insurers such as Workers Compensation, Privacy, Confidentiality, FOI
Legislative process—including Self Insurance Code of conduct, Natural Consequences Model
Audit Process - requirements understanding the standards
PSPLEGN401A
Encourage compliance with legislation in the public sector
Knowledge of the range of legislation that applies to self insurers
Understanding the integration of the relevant legislation
Consequences of non compliance with legislation
PSPPOL404A
Support policy implementation
Understanding the government policies that impact on claims management within the self insurance environment
Determining how to ensure you continue to comply with relevant policy
Ensuring self insurance policies and procedures comply with statutory requirements.
PSPIM402A
Undertake initial rehabilitation assessments
This unit covers initial assessment of the need for rehabilitation services for a worker with employment related injuries. It includes undertaking initial interviews, gathering information and assessing the need for rehabilitation services.
PSPIM404A
Conduct situational workplace assessments
This unit covers situational assessment of the workplace from the viewpoint of suitability for a worker being rehabilitated. This may be initial or ongoing assessment as the injured worker’s capacity changes. It includes conducting workplace and job analyses and negotiating work duties.
PSPIM405A
Develop return to work plans
This unit covers development of return to work plans for an injured worker. It includes negotiating the content of the return to work plan and documenting the plan.
PSPIM406A
Implement and monitor return to work plans
This unit covers implementation and monitoring of return to work plans for an injured worker. It includes engaging stakeholders to support return to work activities, assisting injured workers with ongoing suitable employment and reviewing progress against return to work plans.
CHCCM3A
Develop, facilitate and monitor all aspects of case management
This unit assists learners in case management, disability and/or mental health work (non clinical) and learners who work in other sectors which bring them into contact with people seeking disability or mental health related services.
CHCMH4C
Provide non clinical services to people with mental health issues
This unit relates to collaboratively assessing client needs in the context of the delivery of identifying options for delivery of community services to support their needs. This unit includes applying standard processes and procedures to providing a comprehensive assessment of clients with mental health needs, developing case plans based on the assessment, reviewing progress and evaluating work with client and referring clients to other services as required.
CHCDIS6C
Plan and implement community integration
The learner will be able to describe basic ideas and strategies required to maximise the participation of a person with a disability into a range of community settings to enhance their psychosocial well-being and lifestyle.
BSBCMN421A
Assist with compliance with OHS and other relevant laws
Current OHS legislation—Act, Regulations, Codes of practice and standards—how do they fit together?
Responsibilities of all parties under the OHS Act—importance of OHS to a self insurer
Advise on relevant OHS to personnel involved in the claim
Ensuring any return to work does not put the worker at risk of aggravation
Duration: 13 days; 9.30 – 4.30
Injury Rehabilitation Management Units - ½ Day
Title: Ethics in the Workplace
Ethics within the workplace
Application of ethical values and principles within the workplace
Ethical decision making and problem solving
PSPETHC401A Uphold and support the values and principles of public service
Title: Return to Work Plans
This unit covers development of return to work plans for an injured worker. It includes negotiating the content of the return to work plan and documenting the plan.
PSPIM405A Develop return to work plans
Title: Implement and monitor return to work plans
This unit covers implementation and monitoring of return to work plans for an injured worker. It includes engaging stakeholders to support return to work activities, assisting injured workers with ongoing suitable employment and reviewing progress against return to work plans.
PSPIM406A Implement and monitor return to work plans
Title: Develop, facilitate and monitor all aspects of case management
This unit assists learners in case management, disability and/or mental health work (non clinical) and learners who work in other sectors which bring them into contact with people seeking disability or mental health related services.
CHCCM3A Develop, facilitate and monitor all aspects of case management
Injury Rehabilitation Management Units - 1 Day
Title: Community Integration
Defining the specific needs of the client—evaluating the ‘whole’ person and their needs
Tailoring communication to the clients needs
Seeing workers and their managers as internal customers and managing their needs in line with this.
Establishing accountability with all clients involved in the return to work process
PSPGOV402B Deliver and monitor service to clients
Title: Diversity
Understanding what diversity means and how to obtain relevant information
Assessing and managing diversity within the workplace
Assessing NESB, language and literacy issues and implementing appropriate management programs
Developing appropriate communication methods to meet the needs of the diverse workplace
PSPGOV408A Value diversity
Title: Communication Strategies
Establishing a rapport with the claimant
Questioning, listening and enquiring skills
Conflict Resolution and giving directions in a clear and concise manner
Presentation of information at case conference including how to facilitate a meeting for a successful outcome
PSPGOV412A Use advance workplace communication strategies
Title: Apply government processes
Overview of WorkCover, its powers, powers of self insurers and structure and hierarchy of WorkCover
Government legislation impacting on Self Insurers such as Workers Compensation, Privacy, Confidentiality, FOI
Legislative process—including Self Insurance Code of conduct, Natural Consequences Model
Audit Process - requirements understanding the standards
PSPGOV422A Apply government processes
Title: Legislation compliance in the public sector
Knowledge of the range of legislation that applies to self insurers
Understanding the integration of the relevant legislation
Consequences of non compliance with legislation
PSPLEGN401A Encourage compliance with legislation in the public sector
Title: Support policy implementation
Understanding the government policies that impact on claims management within the self insurance environment
Determining how to ensure you continue to comply with relevant policy
Ensuring self insurance policies and procedures comply with statutory requirements.
PSPPOL404A Support policy implementation
Title: Rehabilitation assessments
This unit covers initial assessment of the need for rehabilitation services for a worker with employment related injuries. It includes undertaking initial interviews, gathering information and assessing the need for rehabilitation services.
PSPIM402A Undertake initial rehabilitation assessments
Title: Conduct situational workplace assessments
This unit covers situational assessment of the workplace from the viewpoint of suitability for a worker being rehabilitated. This may be initial or ongoing assessment as the injured worker’s capacity changes. It includes conducting workplace and job analyses and negotiating work duties.
PSPIM404A Conduct situational workplace assessments
Title: Provide non clinical services to people with mental health issues
This unit relates to collaboratively assessing client needs in the context of the delivery of identifying options for delivery of community services to support their needs. This unit includes applying standard processes and procedures to providing a comprehensive assessment of clients with mental health needs, developing case plans based on the assessment, reviewing progress and evaluating work with client and referring clients to other services as required.
CHCMH4C Provide non clinical services to people with mental health issues
Title: OHS compliance and other relevant laws
Current OHS legislation—Act, Regulations, Codes of practice and standards—how do they fit together?
Responsibilities of all parties under the OHS Act—importance of OHS to a self insurer
Advise on relevant OHS to personnel involved in the claim
Ensuring any return to work does not put the worker at risk of aggravation
BSBCMN421A Assist with compliance with OHS and other relevant laws
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