Non-Accredited Training:

Leadership Management  –  2 Half Days

Providing leadership in the workplace plays an important role in the success of any business.  This program will help your managers/supervisors work with their teams to help develop better performance, behaviour, and communication.

Prevention of Workplace Bullying – 1 Day

Develop a policy to promote the prevention of bullying in the workplace.  Establish strategies for managers and supervisors dealing with and resolving incidents of bullying.

Conflict Management for Managers/Supervisors – 1 Day

This interactive workshop looks at prevention and management of conflict within the workplace.  It will assist managers/supervisors to develop good communication, mediation and resolution skills.

Emotional Intelligence – 1 Day

What is emotional intelligence?  Learn how to encourage its development within the workplace.
 
This accredited unit shows you how emotional intelligence can be utilised in the workplace to ensure better return to work outcomes, develop flexibility and adaptability to deal better with others and promote a positive emotional climate in the workplace.  The nationally accredited unit covered is PSPGOV516A.

Cultural Diversity Training – 1 Day

We’re all on the same team! This workshop is used as a platform for discussion and exchange of experiences. Cultural Diversity Training will provide you with the latest approaches to enhancing diversity in the workplace. Embrace your differences and come together as a team!

Ethics and Diversity within the Workplace – 1 Day

This course covers application of ethical values and diversity and principles within the workplace, ethical decision making and problem solving.  The nationally accredited units covered PSPETHC401A and PSPGOV408A.

Interview Skills – 1 Day

This workshop will equip the participant with all the skills required to perform at their maximum potential in an otherwise very stressful situation – INTERVIEWS.  We cover confidence building, skill recognition, identifying transferable skills and interview questions + the difficult and tricky ones!
 

Business – Non accredited

Computer Courses – 3.5 hrs

This training is not self paced or self directed each student will be specifically trained in their chosen package with full trainer support. 

Classes are no larger than 4 people per session to maximise learning and support.
Introduction through to Advanced in all Microsoft packages;

• An Introduction to Computers
• Outlook
• Word
• Excel
• Access
• PowerPoint

All of our training programs can be modified to fit with your requirements so please tell us what you need.

• On-site
• ITR have training rooms available
• Group discounts available